PRIVACY POLICY

On Board Solutions may provide links to third-party websites for your convenience and information. If you access those links, you will leave the On Board Solutions website. On Board Solutions does not control those sites or their privacy practices, which may differ from On Board Solutions’. We do not endorse or make any representations about third-party websites. On Board Solutions’ Privacy Statement does not cover the personal data you choose to give to unrelated third parties. We strongly recommend that you review the privacy policy of any company before submitting your personal information.

Personal information is defined as any factual or subjective information, recorded or not, about an identifiable individual. On Board Solutions uses personal information to better understand your needs and interests and to provide you with better service. Once you choose to provide us with personal information, it will be used only to support your customer relationship with On Board Solutions. On Board Solutions will not sell, rent or lease your personal information to others.

Information may be collected during the purchase of products, requesting information, subscribing to marketing or support materials, or applying for a job at On Board Solutions. The types of information you provide to us via the website, telephone, fax, mail, or e-mail may include name, address, phone number, e-mail addresses and aliases, user IDs and passwords, billing and transaction information, credit card information, contact preferences, and data about your employment interests at On Board Solutions. Other information may be collected for other types of transactions not listed here.

On Board Solutions may also collect information on customer opinions, evaluations, comments, and preferences to assist in the development of better products and services.

Identifiable individuals include end-user customers, end-user prospects, On Board Solutions employees and job applicants, and individuals whose personal information may be used in business-related transactions.

Non-personal information is defined as data about usage and service operation that is not associated with a specific personal identity. On Board Solutions collects and analyzes non-personal information to evaluate how visitors use the On Board Solutions websites.

Non-personal data we collect on our website may include the pages visited on the On Board Solutions website, unique URLs visited within On Board Solutions.com, browser type and IP addresses. Most non-personal data is collected via session cookies.

On Board Solutions Technology Inc. adheres to strict principles regarding the limitation of collection, use, and disclosure of personal information within the organization. Wherever possible, employees maintain personal information in computer programs that require access via password.

When you place an order or request a catalog, we only use the information you provide to complete that order or request. We do not share this information with outside parties except to the extent necessary to complete that order or request. On Board Solutions employs third-party credit card processing services to approve transactions and post the funding to our accounts. In certain circumstances, customers may also pay by check or international postal money order as an alternative to providing credit card information.

If you provide information about someone else when placing an order, we only use that information to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Aggregate data about shipments is generated from these sources, but personal information is eliminated for that use.

Product registration data submitted via our website is entered into our secure customer information databases. Information submitted is only used in the following manner:

  • To provide customer service representatives with information about the application our product is being used in
  • To aggregate and identify the effectiveness of advertising
  • To collect information about the dealer or retailer who sold you your product

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have established appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

You can access, verify, and correct all of the personally identifiable information about you that we collect and maintain. To correct factual errors in your personally identifiable information, send us a request that credibly shows any applicable errors. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Please contact us in one of the following ways:

Telephone: 603-373-6500
Fax: 603-433-4442
E-mail: [email protected]
Mail: On Board Solutions
Attn. Customer Service
200 International Drive, Ste #195, Portsmouth, NH 03801

Subject to the above provisions and this policy or by using our websites, you consent to the collection and use of information by On Board Solutions Technology Inc. for the purposes identified.

On Board Solutions welcomes your feedback concerning its products and services. If you would like to make comments about the product or service, please contact us by email with your feedback.

This policy is subject to change without notice.

On Board Solutions, a ProMariner Company, is an innovative manufacturer of on board and portable battery chargers, battery isolators, power inverters, and DC to DC power conversion power products as well as accessory products targeting commercial and industrial applications. On Board Solutions products are used extensively in applications ranging from golf carts, wheelchairs, motive power, mobility and automotive applications, scissor lifts and a wide array of other related global product applications.

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