Prior to returning any unit, please contact us so that we may provide troubleshooting assistance over the phone as well as any further instructions.

Return Materials Authorization

It is necessary to obtain a Return Materials Authorization prior to shipping any products back for service. The Return Material Authorization number should be included on the outside of the packaging and included as a reference with any material sent in for service.

On Board Solutions, a ProMariner Company, is an innovative manufacturer of on board and portable battery chargers, battery isolators, power inverters, and DC to DC power conversion power products as well as accessory products targeting commercial and industrial applications. On Board Solutions products are used extensively in applications ranging from golf carts, wheelchairs, motive power, mobility and automotive applications, scissor lifts and a wide array of other related global product applications.

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